Top 5 Reasons Tech Firms Need Customer Experience Leaders

Top 5 Reasons Tech Firms Need Customer Experience Leaders April 5, 2024 Bukola Osuntuyi As an adept customer experience professional, on many occasions, I have had to explain to strangers, colleagues (team members and new hires), and even family members what customer experience is about. Simply put, Customer Experience (CX) is when an organisation thinks […]