Managing Infertility in Your Organisation April 27, 2024 Bukola Osuntuyi Today marks the end of the 2024 National Infertility Awareness Week, and despite my hectic schedule, I made a personal commitment to address the topic of infertility in my final edition for the month. I aim to contribute to raising awareness; aligning with this year’s […]
Top 5 Reasons Tech Firms Need Customer Experience Leaders
Top 5 Reasons Tech Firms Need Customer Experience Leaders April 5, 2024 Bukola Osuntuyi As an adept customer experience professional, on many occasions, I have had to explain to strangers, colleagues (team members and new hires), and even family members what customer experience is about. Simply put, Customer Experience (CX) is when an organisation thinks […]
What if…?
What if…? March 22, 2024 Bukola Osuntuyi At the start of the year, while Nigerians collectively accepted the slogan “No gree for anybody”, I decided my mantra for 2024 would be “ You have not because you ask not”. I was going to do the things I have always wanted to do personally and professionally. […]
The Heart of Entrepreneurship
The Heart of Entrepreneurship March 8, 2024 Bukola Osuntuyi Recently, I called one of my mentors for a casual catch-up. In the course of our conversation, he revealed a truth that many entrepreneurs often keep hidden: his business had hit a rough patch, and the cost-of-living crisis had forced him to revert to a 9-to-5 […]
Balancing Career Ambition and Patience
Balancing Career Ambition and Patience February 23, 2024 Bukola Osuntuyi Early in my career, I became exhausted and felt unchallenged. It got to the point that I wanted to be in any other field but customer service. I even emailed the then-head of business development (currently the founder of Salad Africa), who was kind enough […]
The Good Leader: 5 key principles to embody
The Good Leader: 5 key principles to embody February 9, 2024 Bukola Osuntuyi Last December, I reached out to one of my former managers to share the news of my recently completed degree. He had served as one of my referees during my application process and was always happy to hear about my progress. As […]
What’s in a name? Overcoming Identity Crises
What’s in a name? Overcoming Identity Crises January 26, 2024 Bukola Osuntuyi Today marks a personal milestone for me, as this newsletter coincides with my birthday. Yaaay! While I had a specific message prepared for the 26th, I couldn’t pass up the opportunity to express my heartfelt gratitude to each of you who subscribed to […]
Africa’s Dynamic Tech Startup Ecosystem: The Way Forward Following 2023 Shutdowns
Painting by Temi Odutokun, Title: Hand Work and Sustenance Africa’s Dynamic Tech Startup Ecosystem: The Way Forward Following 2023 Shutdowns January 12, 2024 Bukola Osuntuyi In 2023, African startups suffered a fall in fundraising, with Kenya taking the lead in total secured funds, as illustrated below by Africa: The Big Deal. Sad to say, the […]
2024: Thrive, Not Just Survive
2024: Thrive, Not Just Survive December 29, 2023 Bukola Osuntuyi Have you ever tried sticking to New Year’s resolutions? I did, but they hardly ever worked for me. One time, I ambitiously set a new year’s goal to read 10 books in 12 months. This was before the era of audiobooks, which are my preferred […]
From Vision to Reality: Strategies for Achieving Professional and Corporate Goals
Photo Credit: Bukola Osuntuyi From Vision to Reality: Strategies for Achieving Professional and Corporate Goals December 15, 2023 Bukola Osuntuyi About three years ago, a picture painted itself in my mind. It was the feet of a baby that belonged to me, and beside the feet was my newly acquired degree certificate. It felt like […]