Articles

The Side of AI That’s Often Overlooked August 1, 2025 Bukola Osuntuyi My conversation with Tim on Episode #2 of the Business Backstage Podcast challenged me in the best way. As someone who isn’t from a highly technical background, I wasn’t entirely sure what to expect going into this conversation. I’ll be honest, I was […]

Why Smart Startups Invest in First-Line Managers June 21, 2025 Bukola Osuntuyi You’ve just promoted your top-performing developer or product designer to a team lead role. Congrats! Now what? In tech startups, this is how most management stories begin. But without proper training, these transitions can end in burnout, breakdowns, or worse – good people […]

From Boardrooms to Baby Rooms… to Business Backstage May 24, 2025 Bukola Osuntuyi I Took an Unexpected Break… But Here’s What’s Been Happening Backstage I didn’t plan to be away this long. But life, as it often does, had other plans. The year kicked off with a whirlwind. I suddenly wore multiple leadership hats: stepping […]

2025 Tech Trends: Non-Technical Managers’ Guide January 5, 2025 Bukola Osuntuyi Finding Your Place Without Coding I once was in an office filled with IT professionals, and the conversation was all about algorithms, data analytics, and cloud stuff. I remember nodding along, but deep down, I was asking myself, “Bukie How did you get into […]

Who Goes Above and Beyond? October 11, 2024 Bukola Osuntuyi When we hear the phrase “going above and beyond in the workplace,” a few standout individuals likely come to mind. But what makes them different? What drives some to excel while others merely meet expectations consistently? In the world of customer experience, going above and […]

Dare to Reinvent August 30, 2024 Bukola Osuntuyi A few years ago, I had a one-on-one feedback session with a colleague in my team. We had previously worked together at another company, where I was in a customer experience role. Having just joined the organisation, he was surprised to see me assume the role of […]